CashDash Privacy Policy
Protecting your data with transparency and care.
We are committed to protecting the privacy and security of your personal information. Below is CashDash’s Privacy Policy with information on how we collect, use, and disclose information and how we protect the privacy and security of your personal information. Our privacy policy applies to all members, consumers who visit or use the CashDash mobile app, and website visitors.
Your account may also be covered by privacy notices from our bank and payment partners, which provide privacy practices and your privacy rights in a standardized format provided by the federal Gramm-Leach-Bliley Act:
CashDash Privacy Notice: Describes CashDash’s privacy practices.
Banking Partner Privacy Notice: Applies to all members with accounts or settlement services facilitated by our partner financial institutions, and describes the privacy practices of the banks providing these services.
1. About This Policy
This Privacy Policy (the “Policy”) describes how CashDash Corporation, its subsidiaries, affiliates, agents, and assigns (“CashDash,” or “we,” “our,” and “us”) collect, use, share, and protect information in connection with your use of our website, our mobile application, and offered products and services from us and/or our payment and banking partners (collectively the “Services”), or when you otherwise interact with us.
When you obtain products or services through CashDash from our payment or banking partner(s), those products and services are further subject to the partner’s privacy notice posted above.
The term "Site" includes:
all websites and all devices or mobile applications operated by CashDash that collect personal information from you and that link to this Privacy Policy;
pages within each such website, device, or mobile application; and
any equivalent, mirror, replacement, substitute, or backup website, device, or mobile application.
2. Information We Collect
CashDash collects your data for improving app functionality, fraud prevention, security, and compliance, including information you provide, information about your transactions, information from third parties, and information collected when you interact with us and our Services.
2.1 Personal Information
When you use our Services, we receive Personal Information in a variety of ways, including directly from you, from third parties (including our affiliates, banking/payment partners, or other users), from publicly available sources, and through information that we collect automatically.
Examples of Personal Information we may collect:
Contact information: name, address, phone number, and email address.
Sensitive information: date of birth, government-issued ID, and Social Security number, used to verify your identity.
Demographic information: when such information is included in identification documents.
Biometric information: such as facial imagery for identity verification purposes, where you provide consent. This is processed through third-party vendors and not stored on our systems.
Location information.
Internet or other network activity information, e.g., how you interact with the app, website, emails, or marketing.
Professional or employment-related information.
Financial information.
Commercial information, such as transaction data related to scanned bills, deposits, or withdrawals.
Bank account and debit card information (account numbers, card numbers, and transaction histories).
This information is required to verify your identity and to fulfill our obligation to provide Services to you, including communicating with third parties such as identification verification companies, consumer reporting agencies, payment validation companies, and law enforcement agencies.
2.2 Information We Receive from You
When you become a CashDash member, you provide Personal Information to establish an account and enroll for Services. We also collect Personal Information when you visit or use our online services, including when researching or using available products and services, responding to surveys, or managing your account.
2.3 Information Collected from Third-Party Services
When you use some of our Services, we may collect information from you to connect to your bank account or debit card, including usernames, passwords, account numbers, and other account information from financial institutions (“Third-Party Sites”).
We use third-party service providers, such as Plaid Inc. (“Plaid”), to gather your data from financial institutions. By using our Services, you grant CashDash and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.
3. How We Use Your Information
We may use your information to:
Fulfill your requests for Services.
Verify your identity and account information.
Complete transactions you request.
Prevent fraud and ensure compliance.
Communicate with you about your account, updates, security alerts, technical notices, product updates, and customer support.
Improve and personalize our Services.
4. How We Share Your Information
We may share your information with:
Vendors & Partners: To provide, maintain, service, and improve our Services; process transactions; or verify your identity.
Legal reasons: To respond to legal obligations (subpoenas, court orders) or investigate fraud/security issues.
Banking Partners: As required to support settlement services and linked accounts.
With your consent: When you direct us to share information.
We do not sell your personal information.
5. How We Secure Your Information
We use administrative, technical, and physical safeguards to protect your information, including:
Industry-standard encryption for data in transit and storage.
Session timeouts to protect against unattended device access.
Two-factor authentication for account access.
Regular security audits.
6. How to Update Your Information
If you wish to access or correct personal information you’ve submitted, you may do so through the app. You can also email us at support@cashdash.club to request corrections or account deactivation. Even after deactivation, we may retain copies as required by law.
7. Children’s Privacy
Our Services are not intended for children under 13, and we do not knowingly collect information from them.
8. California Privacy Rights
If you are a California resident, you may request:
Access to the categories of data we collect,
Correction or deletion of personal data,
To opt-out of certain data uses.